Order

Our goal is to provide you with the tools you need to place, track, and manage your order. Access your account information with Star Track®, work one-on-one with the territory sales manager in your area, or speak with our experienced, in-house customer service team.

Customer Service

1-800-457-1859

[email protected]

Order

Our goal is to provide you with the tools you need to place, track, and manage your order. Access your account information with Star Track®, work one-on-one with the territory sales manager in your area, or speak with our experienced, in-house customer service team.

Customer Service

1-800-457-1859

[email protected]

Star Track®

With Star Track® you can:

Check current availability of our products

Place and manage an order

Change or track a shipment

Create a claim

Download high-res photography

and more!

Signing up is easy – all you need is your account number to get started! If you don’t know your account number or experience any issues logging in, please call Customer Service at 1-800-457-1859.

Login to Star Track® First Time Star Track® User
Go to Star Track
Go to the Apple app store

Our Sales Team

If you have questions about our plants or are looking for assistance in building a successful program specific to your region, our knowledgeable sales team is here to help. Each team member is an expert in which plants will work best for you. You can identify your Territory Manager and Customer Service Representative by state. We’d love to hear from you! 

Tom O’Connell

Director of Sales, Licensing, and Marketing

518-281-4201

[email protected]

Jack O’Donnell

Sales Development Manager

404-643-0273

[email protected]

Amanda Touchton

Sales Operations Manager

610-345-5124

[email protected]

Tyler Brown

Delaware, Maryland, Virginia, West Virginia

757-771-2490

[email protected]

CSR: Lindsay Ostan

Jim Darden

Alabama, Florida

803-622-9707

jimdarden@ starrosesandplants.com

Guy Hartsell

North Carolina, Tennessee

252-229-0694

[email protected]

CSR: Lindsay Ostan

Tim Lomasney

Connecticut, Massachusetts, Maine, New Hampshire, New York, Rhode Island, Vermont

978-857-0732

[email protected]

CSR: Lindsay Ostan

Josh Long

Alaska, Idaho, Montana, Oregon, South Dakota, Washington, Wyoming, Alberta, British Columbia, Manitoba, Saskatchewan

503-830-1044

[email protected]

Oz Marshall

New Jersey, Eastern Pennsylvania

215-527-8816

[email protected]

CSR: Lindsay Ostan

John McDonough

Indiana, Iowa, Kansas, Michigan, Minnesota, Missouri, Nebraska, North Dakota, Oklahoma, New Brunswick, Newfoundland, Ontario, Quebec

312-618-6226

[email protected]

CSR: Lindsay Ostan

Eric Nyberg 

Georgia, South Carolina

845-323-8120

[email protected]

CSR: Lindsay Ostan

David Pratt

Arkansas, Louisiana, Mississippi, Texas

972-679-5750

[email protected]

Emily Sluiman

Arizona, Hawaii, New Mexico,
Southern California

951-595-1899

[email protected]

Tim Wood

Illinois, Kentucky, Ohio, Western Pennsylvania, Wisconsin

614-668-3242

[email protected]

CSR: Lindsay Ostan

Lindsay Ostan

Customer Service Representative (CSR)

610-345-5137

[email protected]